If I find that my content has been removed for copyright infringement, how do I complain?
PikPak respects the legitimate interests of copyright owners as well as users. Users are afforded an opportunity to respond to claims of infringement and to obtaining timely restoration of removed material or the user's access to the website in case of sufficient proof of legitimate use of the removed material.
Users may respond to a copyright infringement claim by submitting a counter-notification. To be effective, a counter-notice must contain substantially the following information:
- a physical or electronic signature of the user;
- identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;
- a statement under penalty of perjury that the user has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled;
- the user's name, address, and telephone number, and a statement that the subscriber consents to the jurisdiction of Federal District Court for the judicial district in which the address is located, or if the subscriber's address is outside of the United States, for any judicial district in which the service provider may be found, and that the subscriber will accept service of process from the person who provided the take-down notification or an agent of such person.
Counter-notification should be submitted to our copyright report link: https://copyright.mypikpak.com/ or PikPak's Designated Agent provided in the section above. Following receipt of a compliant counter-notice, PikPak will restore access to the material after no less than 10 and no more than 14 business days, unless the original notice sender informs PikPak that it has filed a court action against the user.