How do I correct my premium type?

PikPak will combine various user information to determine the user’s country or region, but in some special situations, such as long-term use of VPN, or your account is bound to a non-local phone number, there may be errors in PikPak’s judgment. If you encounter any of the following problems during use, it means that you have encountered this misjudgment situation:
1. Your location should be a Regional Premium, but there is a prompt to upgrade to a Global Premium.
2. The premium class prompt and price are incorrect when purchasing premium.
3. Your location should be available for Regional Premium, but you cannot redeem the regional premium redemption code and prompt that this redemption code cannot be used in the current region.
In this situation, you can correct it by binding the phone number of your current country or region. You can perform this operation in Account and Security - Bind Phone（https://mypikpak.com/drive/account/bind-phone . If you do not want to bind a local phone number, or if the problem still exists after binding, please send an email to support@mypikpak.com And explain the situation, and we will help you solve the problem.