PikPak Privacy Policy

Update date: 2021/11/08

This Privacy Policy outlines how PikPak collects, protects and uses user information, how users manage their own personal information, how does PikPak protects minors' privacy rights through the usage of PikPak software, websites and services (Collectively as “Services”), and the application and update of this Privacy Policy. It is recommended that users carefully read and understand all the contents of this policy, especially those with conspicuous marks reminding you to pay special attention.

Content

I.What data do we collect?
II. How do we collect your data?
III. How will we use your data?
IV. How do we store and protect your data?
V. Marketing
VI. What are your data protection rights?
VII. Cookies and similar technologies
VIII. Privacy policy for minors
IX. Do not sell your personal information
X. Transfer of personal information outside of your country
XI. Privacy policies of other websites
XII. Application and Renewal of this Policy
XIII. How to contact us

Please read and understand this privacy policy carefully before using our Services.

I.What data do we collect?

When PikPak provides Services, it may collect, store and use the following information:

II. How do we collect your data?

You directly provide PikPak with most of your personal information PikPak collects. We collect data and process data when you:

PikPak may also receive your personal information indirectly from the following sources:

III. How will we use your data?

PikPak collects your personal information so that we can:

PikPak may share personal information with service providers who act on our behalf, our partners, or others at your direction. Further, PikPak does not share personal data with third parties for their own marketing purposes.

IV. How do we store and protect your data?

We store your personal data and content on our servers and the servers of our service providers. Because we and our service providers maintain servers in global locations, your personal data may be transferred across national borders and stored on the servers outside of your country or region.

The duration of the storage of personal information is determined by the respective legal retention period (e.g. commercial and tax retention periods). After expiry of this period, the corresponding information will be routinely deleted, provided they are no longer necessary for the performance or initiation of the contract and/or there is no longer any legitimate interest on our part in the further storage.

PikPak will protect the personal information provided by you with safety protection measures conforming to industry standards to prevent unauthorized access, unauthorized public disclosure, unauthorized use, unauthorized modification, damage or loss of data.

The Internet is not absolutely safe, and e-mail, instant messaging, and communication with other users are not encrypted. We strongly recommend that you should not send personal information through such means. Please use a complex password to help us ensure the security of your account.

After an unfortunate personal information security incident occurs, we will inform you in a timely manner in accordance with the requirements of laws and regulations about: the basic situation and possible impacts of the security incident, the disposal measures we have taken or will take, suggestions that you can independently prevent and reduce risks, remedial measures for you, etc.

PikPak only keeps user information in accordance with this policy. When our products or services are ceased, we will notify you in the form of notification, announcement, etc., and delete your personal information or anonymize it within 90 days, unless otherwise required by relevant law.

PikPak strives to provide security for users' information to prevent loss, improper use, unauthorized access or disclosure of information. PikPak will comprehensively use various security protection measures within a reasonable security level to ensure information security.

V. Marketing

PikPak would like to send you information about our Services that PikPak think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop PikPak from contacting you for marketing purpose or giving your information to other members of the PikPak Group.

If you no longer wish to be contacted for marketing purposes, please contact us at: Our email:support@mypikpak.com

VI. What are your data protection rights?

VII. Cookies and similar technologies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you use PikPak Services, PikPak may collect information from you automatically through cookies or similar technology.

PikPak uses cookies and similar technologies in a range of ways to improve your experience when you use our Services, including:

PikPak uses cookies and similar technologies for below purpose:

Please note that cookie-based opt-outs are not effective on mobile applications. However, you may opt out of personalized advertisements on some mobile applications by following the instructions for [Android], [iOS], and [others].

Please note you must separately opt out in each browser and on each device, in a few cases, some of PikPak Services features may not function as a result.

VIII. Privacy policy for minors

PikPak does not knowingly collect or solicit personal information from anyone under the age of 13 or order (or equivalent minimum age in the relevant jurisdiction) (“Minor”) or knowingly allow such persons to use our Services. If you are a Minor, please do not send any information about yourself to PikPak, including your name, address, telephone number, or email address. No Minor may provide any personal information to PikPak. In the event that PikPak learns that it has collected personal information from Minor, PikPak will delete that information as quickly as possible. If you believe that PikPak might have any information from or about Minor, please contact us at: Our email: support@mypikpak.com

IX. Do not sell your personal information

In case our processing of personal information within the scope of the California Consumer Privacy Act (“CCPA”), PikPak makes the following additional commitments to you. PikPak will retain, use, or disclose personal information for any purpose other than for the purposes set out in this Privacy Policy and as permitted under the CCPA, including under any “sale” exemption. In no event will PikPak sell any such personal information.

X. Transfer of personal information outside of your country

PikPak Services connect you to the world. To make that possible,your personal information may be transferred to or accessed by entities around the world.PikPak complies with laws on the transfer of personal data between countries to help ensure your information is protected, wherever it may be.

XI. Privacy policies of other websites

PikPak Services contains links to other websites or application. This Privacy Policy applies only to PikPak Services, so if you click on a link to another website or application, you should read their privacy policy.

XII. Application and Renewal of this Policy

PikPak keeps its Privacy Policy under regular review and places any updates on this web page.

XIII. How to contact us

If you have any questions about PikPak’s Privacy Policy, the information we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at: Email us at: support@mypikpak.com

If PikPak could not response your question, you may refer your complaint to the applicable regulator.