Why is there no original image clarity when I play some videos?
We have a rule that videos with a bitrate greater than 40 Mbps that already offer other definition options will not be offered in ‘original’ clarity. This is because we have tested that it is difficult to ensure smooth playback of videos with bitrates greater than 40 Mbps.
However, as we optimise the playback experience, we are considering adjusting this limitation in the near future.